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1. Reference Files
There are no reference files specific to this module
2. Parameters
More>>Parameters>>Flags and Settings
480 - Default Workshop Supervisor (recipient for emails sent when a request is received)
1010: "Fault Report Number" is mandatory in Job Requests
If ticked, the person submitting the request must enter a reference number.
This is designed for organisations that use Fault Report Forms and need to cross reference the Fault Report Number from the paper form to the AusFleet Request number.
3. User Rights
More>>User Rights
3.1 For Drivers to Submit Requests via Driver Services Page
50.11 must be allocated to drivers. It is a non-licensed user right, meaning it does not affect your licensed user count.
This option will be replaced by the Requests module in the AusFleet App from 2020. No user rights are required for the App.
3.2 For Administrators to Process Requests in AusFleet
50.12 to access the module and process Requests
50.1 to create R&M jobs
50.2 To edit R&M jobs
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Service Requests User Rights
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Service Requests Icon in Driver Services
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4. Templates
More>>Templates>>Service Request
This is the template for the email which is sent to Workshop Supervisor.
5. Other
The email addresses of the Default Workshop Supervisor (see above) must be included in details in Personnel module
End of Chapter
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